A tracking number will be provided for all orders via e-mail once the package is sent. You can track the status of your package here.

All orders received before 9am will be shipped on the same day. Orders received after 9am will be shipped the following business day*. 

*Precious Capsule and Made to orders will be shipped within 25 working days 

Pick up orders will arrive at LIL House the following business day, please wait for the email confirmation to come and collect it.

Average delivery time
Italy (Standard Shipping): 2-3 business days*
Italy (Express Shipping): 1-2 business days*
International Orders: 2-6 business days* International shipping depends completely on the customs of the country we are shipping to.

*Precious Capsule and Made to orders will be shipped within 25 working days 

ITALY: UPS Standard, UPS Express, UPS Access Point, Delivery by bike (Milan only), LIL House.
PICK UP: Via Gaetano Donizetti 36, 20122 Milano.
INTERNATIONAL: UPS Express Saver, DPD.

Customers are responsible for any additional taxes or duties that may be due when receiving an international order. We currently ship from Milan, Italy.

Contact us if you need to know the exact day of arrival.

Contact us! If the order hasn't shipped yet we will be able to send it to the correct address.