How to request a repair

HOW DO I REQUEST A REPAIR?

We’ve made it simple. Head to our LIL Care page and fill in the short repair form — add a few photos and a brief description of what happened. Our in-house goldsmith will review it and reply with the available options.

Please wait for our reply before sending your jewel.

WHAT IF THE ITEM I RECEIVED IS DAMAGED OR FAULTY?

We will happily replace the damaged item or reship you an item if you received something incorrectly.

HOW CAN I CONTACT YOU?

Visit our CONTACT PAGE or message us on WhatsApp.