WHAT IF THE ITEM I RECEIVED IS DAMAGED OR FAULTY?
We will happily replace the damaged item or reship you an item if you received something incorrectly.
WHAT IF I BROKE MY LIL JEWEL?
Provide us with your order number, clear images of your jewel and a brief description of the requested repair. Please await our reply before returning the damaged jewelry.
Please contact us at firstname.lastname@example.org and we will be happy to send you a quote in order to fix it with our in house goldsmith. You will have to cover shipping and duties taxes.
HOW CAN I CONTACT YOU?